NOTICE OF POTENTIAL PROCESSING DELAYS FOR EPERMIT STA SYSTEM DURING EID AL-FITR 2025

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI). In anticipation of the forthcoming 2025 Eid Al-Fitr celebration, kindly be advised that the processing time for the ePermit STA system may be longer than usual. We sincerely appreciate your understanding and patience during this period.

ANNOUNCEMENT: POSTPONEMENT OF NEW REGULATORY PROCEDURES FOR THE IMPORTATION OF CRYSTAL SUGAR AND WHITE SUGAR

Please be informed, referring to the attached circular from the Ministry of Domestic Trade and Cost of Living, the implementation of the two-stage import permit application procedure for white sugar or crystal sugar has been postponed until further notice.

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that due to a suspected technical issue affecting RCC HQ, response times may be delayed. Kindly revert to Standard Operating Procedures (SOP) for urgent declarations. Date: Wednesday, 15 April 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.