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Dear Valued Customers,

NOTICE OF DELAYED RESPONSES FROM SMK

Warmest Greetings from Dagang Net Technologies Sdn Bhd

Due to Royal Malaysian Customs Department’s technical problem, all users nationwide please anticipate delayed responses for all Customs declaration / Manifest/ Permit and payment submitted on 8 August 2018 until further notice.

For affected urgent declarations, please revert to manual submission.

For further details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

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Read more +20 April 2026

ANNOUNCEMENT: POSTPONEMENT OF NEW REGULATORY PROCEDURES FOR THE IMPORTATION OF CRYSTAL SUGAR AND WHITE SUGAR

Please be informed, referring to the attached circular from the Ministry of Domestic Trade and Cost of Living, the implementation of the two-stage import permit application procedure for white sugar or crystal sugar has been postponed until further notice.
Read more +16 April 2026

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.
Read more +15 April 2026

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that due to a suspected technical issue affecting RCC HQ, response times may be delayed. Kindly revert to Standard Operating Procedures (SOP) for urgent declarations. Date: Wednesday, 15 April 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.
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