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Following the announcement on the Movement Control Order (“MCO”) in six districts in Selangor from 6 May 2021 to 17 May 2021, we would like to encourage customers to leverage on telecommunications and online channels such as email and virtual meetings to engage with us as our office premise will be closed.

We would also like to assure customers that all our services in particular the National Single Window (“NSW”) for Trade Facilitation will operate as usual throughout the MCO.

Customers of NSW and related services are highly encouraged to use Dagang Net’s Customer Portal (https://www.mydagangnet.com/), email (careline@dagangnet.com) and Live Chat (https://www.mydagangnet.com/) to get in touch with our officers for any inquiries or contact Dagang Net Careline at 1 300 133 133.

For more information and updates on the company, kindly visit www.dnex.com.my or follow DNeX Malaysia on Facebook, LinkedIn, Instagram and YouTube.

5 May 2021

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Read more +17 July 2024

RESUMPTION OF SERVICE – RCC JOHOR

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UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.
Read more +17 July 2024

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

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