Cyberjaya, 1 July 2021 – Dagang NeXchange Berhad (“DNeX”) has announced that its wholly-owned subsidiary, Dagang Net Technologies Sdn Bhd (“Dagang Net”) has been appraised at Maturity Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® Version 2.0 namely for the company’s Technology and Human Resource functions.

CMMI is a capability improvement framework that provides organisations with the essential elements of effective processes that ultimately improve their performance.

The appraisal indicates Dagang Net is performing at a defined level where processes are well characterised and understood, and are described in standards, procedures, tools, and methods. Dagang Net’s set of standard processes, which is the basis for Maturity Level 3, is established and improved over time.

“We are pleased to be appraised at Maturity Level 3 of CMMI Institute’s Capability Maturity Model Integration (CMMI)® Version 2.0. We understand that Dagang Net is among the first few organisations this year to be ranked at this level of this new version,” said Tan Sri Syed Zainal Abidin Syed Mohamed Tahir, Group Managing Director of DNeX.

“It is a testament to our commitment to work quality, and we hope this can help build higher customer trust and confidence in our products and services moving forward. We are truly blessed with this achievement, made possible with dedication of all staff involved who have worked tirelessly towards this end,” he said.

The appraisal was performed by MFQ Asia Sdn Bhd, a consultancy company specialising in improving organisational performance through the development of the organisation’s people and process capabilities.

Dagang Net has earlier this year received approval on the contract extension for the National Single Window (“NSW”) for Trade Facilitation from the Government of Malaysia. The contract extension is for a period of three years commencing from 1 September 2021 until 31 August 2024.