ANNOUNCEMENT: UPDATE ON FREIGHT FORWARDER CODE VALIDATION FOR MANIFEST (SEA)

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ANNOUNCEMENT: UPDATE ON FREIGHT FORWARDER CODE VALIDATION FOR MANIFEST (SEA)

Please be informed that effective 12th February 2025, a new validation for the use of Freight Forwarder (FF) Codes will be introduced in the Manifest process for House Bill of Lading (HBL) entries.

Ref No: DNT/NSW/EMS/20250113-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

ANNOUNCEMENT: UPDATE ON FREIGHT FORWARDER CODE VALIDATION FOR MANIFEST (SEA)

Please be informed that effective 12th February 2025, a new validation for the use of Freight Forwarder (FF) Codes will be introduced in the Manifest process for House Bill of Lading (HBL) entries.

Please ensure the following:

• The correct Freight Forwarder (FF) Code must be entered in the designated field.
• The Shipping Agent (SA) Code should not be used in freight forwarders field.

If the Freight Forwarder Code is missing or incorrect, the system will display the following error message:

To avoid disruptions, users are advised to contact their front-end provider to confirm that the system is configured to accommodate these changes.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

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RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.