×

Ref No: DNT/ASW/eFORM-D/20250507-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT: TECHNICAL ISSUE WITH E-FORM D FOR IMPORTS FROM INDONESIA AND VIETNAM

Reference is made to the above subject.

Please be informed that the Exchange Hub System is currently experiencing technical issues in displaying e-Form D for imports originating from Indonesia and Vietnam.

As an interim measure, importers claiming the ATIGA Preferential Tariff for shipments from these countries may submit a printed original copy of Form D. The form must be duly signed and stamped by the official Issuing Authority.

This temporary procedure will remain in effect until further notice.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +12 February 2026

ANNOUNCEMENT: NEW REQUIREMENTS FOR THE IMPORTATION OF REFINED WHITE SUGAR INCLUDING REFINED SUGAR LABELLED AS CRYSTAL SUGAR AND WHITE SUGAR

Please be informed that the Ministry of Domestic Trade and Cost of Living (KPDN) has introduced new requirements for the importation of refined white sugar, including white sugar and crystal sugar. These requirements will take effect from 15 April 2026.
Read more +04 February 2026

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.
Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
TOP