×

Ref No: NSW/EPRM/STA/20210218-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT ON MSC TRUSTGATE SCHEDULE MAINTENANCE

This is to inform that there will be system maintenance activity taking place by MSC Trustgate.com Sdn Bhd
at following date and time:

Date Time (Malaysia Time)
19 February 2021– 20 February 2021 08.00 PM (Friday)– 02.00 AM (Saturday)

 

During this period, ePermit-STA users may experience some difficulties during token authentication for the ePermit-STA submissions.

To minimize disruption to your business operations, you are advised to plan ahead your activities and transactions.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +08 August 2026

NOTIFICATION OF DELAY RESPONSES – ALDEC CLIENT

Please be informed that, due to a suspected technical issue affecting ALDEC Client users, response times may be delayed. Kindly revert to the Standard Operating Procedures (SOP) for urgent declarations. Date: Saturday, 8 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Client users
Read more +06 August 2026

ANNOUNCEMENT: ALDEC WEB PRINTING ISSUE

Please be informed that ALDEC Web users are currently experiencing an issue with the "Print Working Note" function. Our team is currently working on a solution and will provide an update once it is available.
Read more +03 August 2026

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 5th August 2026 Time: 1230 hours – 1330 hours (12.30 pm – 1.30 pm) Duration: 1 hour
TOP