×

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT - GET MORE WITH DAGANG NET'S CARELINE NEW UPGRADE

We are pleased to announce an upgrade to Dagang Net’s Careline interactive voice response (“IVR”) system aimed to better serve you - our valued customers.

Accessible at 1300133133, you will now have access to a range of value-added services including to:
• Check account status (active / suspended)
• Request for statement of account to be emailed
• Enquire CIMB account number for payment purposes
• Check status of registration
• Access broadcast of key announcements

All customers are advised to have their account number, EDI mailbox, registration and existing report number available when contacting Careline to enjoy a smooth transaction.

The IVR upgrade is part of ongoing initiatives to improve our services to you, along with our one stop portal for customers, myDAGANGNET (accessible at mydagangnet.com) and mobile app.

Do also check out our additional channel – ONLINE CHAT – on myDAGANGNET effective 16th March 2019.

For further details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

 

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +16 February 2026

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements
Read more +12 February 2026

ANNOUNCEMENT: NEW REQUIREMENTS FOR THE IMPORTATION OF REFINED WHITE SUGAR INCLUDING REFINED SUGAR LABELLED AS CRYSTAL SUGAR AND WHITE SUGAR

Please be informed that the Ministry of Domestic Trade and Cost of Living (KPDN) has introduced new requirements for the importation of refined white sugar, including white sugar and crystal sugar. These requirements will take effect from 15 April 2026.
Read more +04 February 2026

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.
TOP