ANNOUNCEMENT: FULL IMPLEMENTATION OF THE MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT PORT KLANG – UPDATES

ANNOUNCEMENT: FULL IMPLEMENTATION OF THE MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT PORT KLANG - UPDATES

Reference is made to the attached announcement from Port Klang Authority (PKA).

The announcement highlights issues with inaccurate vessel particulars submitted by Shipping Agents during the early stages of implementing MMSW for ship clearance. It warns that providing false information is an offense under multiple acts and regulations, including the Merchant Shipping Ordinance 1952 and the Port Authorities Act 1963.

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that, due to a suspected technical issue affecting RCC HQ, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP). Date: Monday, 24th August 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Thursday, 27th August 2026 Time: 0700 hours – 0900 hours (7.00 am – 9.00 am) Duration: 2 Hours

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may encounter an error when saving jobs. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Monday, 17 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users