ANNOUCEMENT OF MITI SYSTEM, BAC & COUNTER SERVICE CLOSURE IN CONJUCTION WITH EID AL-FITR 2019

NOTIFICATION OF SERVICE RESUMPTION: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to our earlier notification on the scheduled system downtime. We are pleased to inform you that the deployment activity for the Malaysia Maritime Single Window (MMSW) has been successfully completed, and the system is now fully operational.

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW. Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release. Date: Friday, 22 August 2025 until Saturday, 23 August 2025 Time: 11:30 pm (Friday) - 02:30 am (Saturday) Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

NOTIFICATION: FPX (PAYNET) SERVICE DISRUPTION

Please be informed that FPX (PayNet) services are currently unavailable. Customs duty and permit payments cannot be processed at the moment. For urgent payments, please proceed manually.

Systems /Customer Service / BAC	Start	Resume
ePCO, ePermit, ePermit STA, TFIS	4 June 2019 (1200 hrs) (Tuesday)	10 June 2019 (0759 hrs) (Monday)
Customer Service Center (MITI KL)	4 June 2019 (Tuesday)	10 June 2019 (Monday)
The Business Advisory Centre (BAC) (MITI KL)	3 June 2019 (Monday)	11 June 2019 (Monday)