×

Ref No: DNT/SMK/MAINT/20240809-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

AMENDED - NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) - RCC KLIA

Reference is made to the previous notification regarding the system downtime.

Please be informed that there has been a revision to the affected communities for the scheduled maintenance on SMK (RCC KLIA). The updated details are as follows:

Please note: The previous announcement included Nationwide - K3, K8, and Permits. These have now been removed from the list of affected communities.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You


Date: 31st July 2024

Ref No: DNT/SMK/MAINT/20240731-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) - RCC KLIA

Reference is made to the above subject.

Please be informed that the Royal Malaysian Customs Department (Technology Division) will be performing scheduled maintenance on SMK (RCC KLIA) as detailed below:

To minimize disruption to your business operations, you are advised to:

1. Plan ahead on your activities and transactions.
2. Avoid any activities and submissions within two (2) hours prior to the downtime.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +31 October 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
Read more +28 October 2025

NOTIFICATION: DEPLOYMENT OF ALDEC V6.0.1.0

Reference is made to the above subject. Please be informed that Dagang Net Technologies Sdn Bhd will be carrying out a deployment activity for the new release of the ALDEC application (version 6.0.1.0). Kindly note that ALDEC services will be unavailable during a two-hour deployment window.
Read more +22 October 2025

NOTIFICATION OF DELAY IN RELEASE PROCESS – RCC JOHOR

Please be informed that a telecommunications issue is currently impacting RCC Johor, which may result in delays in the release process. Date: Wednesday, 22 October 2025 Time/Duration: Until further notice Affected Communities: 1. Johor – All Declarations 2. Melaka & Negeri Sembilan - All Declarations
TOP