Ref No: DNT/NSW/TECH/20260126-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You

Date: 26th January 2026

Ref No: DNT/NSW/TECH/20260126-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment.

In the meantime, please revert to manual declarations for urgent submissions.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You