Ref No: DNT/RMCD/MAINT/20260123-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) - RCC KLIA

Reference is made to the above subject.

Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below:

To minimize disruption to your business operations, you are advised to:

1. Plan your activities and transactions in advance.
2. Avoid any activities or submissions within two (2) hours prior to the downtime.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You