Ref No: DNT/MMSW/MAINT/20250905-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

VESSEL PROFILE VERIFICATION: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Pursuant to the announcement below and attached point No 2, all agents are reminded to ensure verification of vessel profile is done before proceeding with submission of any transactions.

Please ensure vessel details are checked effective 08 September 2025, as we will be deploying updates to vessel details in the MMSW system. Editing of some essential information will no longer be allowed.

This initiative is part of our broader effort to enhance the quality of vessel records across the production environment and ensure the accuracy of information transmitted to connected systems.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or email mmsw_support@dagangnet.com.

Thank You

Date: 20th August 2025

Ref No: DNT/MMSW/MAINT/20250820-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW.

Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release.

To minimize disruption to your business operations, you are advised to:

1. Plan your activities and transactions in advance.
2. Avoid any activities or submissions within two (2) hours prior to the downtime.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or email mmsw_support@dagangnet.com.

Thank You

Attachment:

MMSW_Release Notes_22-Aug-25_AMN.pdf