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Ref No: DNT/TECH/20250811-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION: INTERMITTENT ACCESSIBILITY ISSUE – MYDAGANGNET PORTAL

Please be informed that the myDagangnet portal (https://www.mydagangnet.com/) is currently experiencing intermittent accessibility issues. Our technical team is investigating and working to resolve the matter as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your understanding.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You

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Read more +26 August 2026

NOTIFICATION OF DELAY RESPONSES – RCC PORT KLANG

Please be informed that, due to a suspected technical issue affecting RCC PK, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP). Date: Wednesday, 26th August 2026 Time/Duration: Until further notice Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment
Read more +24 August 2026

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that, due to a suspected technical issue affecting RCC HQ, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP). Date: Monday, 24th August 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.
Read more +21 August 2026

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Thursday, 27th August 2026 Time: 0700 hours – 0900 hours (7.00 am – 9.00 am) Duration: 2 Hours
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