Ref No: DNT/NSW/eSTA/20250523-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

RESUMPTION OF SERVICE - EPERMIT STA

We are pleased to inform you that the earlier technical issues with the ePermit STA system have been resolved. All functions, including application submission and processing, are now operating normally.

We sincerely apologize for the inconvenience and appreciate your patience.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You

Date: 23 May 2025

Ref No: DNT/NSW/eSTA/20250523-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: SUBMISSION AND APPROVAL DELAYS – EPERMIT STA

Please be informed that the ePermit STA system is currently experiencing technical difficulties. As a result, users may encounter issues when submitting applications, and officers may face delays in processing and approving them.

We will keep you informed of any updates.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You