Ref No: DNT/ECS/MAINT/20241010-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

URGENT NOTIFICATION OF SYSTEM DOWNTIME: EDI COMMUNICATION SYSTEM (ECS)

Reference is made to the above.

Please be informed that the Royal Malaysian Customs Department (Technology Division) will be performing scheduled hardware maintenance activities as per the following details:

To minimize disruption to your business operations, you are advised to:

1. Plan ahead on your activities and transactions.
2. Avoid any activities and submissions within two (2) hours prior to the downtime.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You