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Ref No : DNT/SUR/20240821-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

CUSTOMER SATISFACTION SURVEY 2024

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

This survey covers the period from Q3 2023 to Q2 2024. Please use the link below to share your thoughts, and ensure you complete it by September 6, 2024.
https://forms.office.com/r/e97CmHBiUu

If you have any questions or additional feedback, please contact our Customer Experience team at 011-10835130 (Nur Zairina), 011-26853740 (Kazim), or 016-3636523 (Azli), or email at cex@dagangnet.com

Thank you.

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Read more +23 August 2025

NOTIFICATION OF SERVICE RESUMPTION: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to our earlier notification on the scheduled system downtime. We are pleased to inform you that the deployment activity for the Malaysia Maritime Single Window (MMSW) has been successfully completed, and the system is now fully operational.
Read more +20 August 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW. Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release. Date: Friday, 22 August 2025 until Saturday, 23 August 2025 Time: 11:30 pm (Friday) - 02:30 am (Saturday) Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +19 August 2025

NOTIFICATION: FPX (PAYNET) SERVICE DISRUPTION

Please be informed that FPX (PayNet) services are currently unavailable. Customs duty and permit payments cannot be processed at the moment. For urgent payments, please proceed manually.
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