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Ref No : DNT/TECH/20240717-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE - RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.

We appreciate your patience and support.

Thank You

Should you require any further information or technical assistance, please do not hesitate to contact our Careline at 1 300 133 133 or email us at careline@dagangnet.com.


Date: 17th July 2024

Ref No : DNT/TECH/20240717-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATE: NOTIFICATION OF DELAYED RESPONSES - RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.

We apologize for any inconvenience this may cause and will provide an update once the technical issues are resolved.

Thank you for your understanding and patience.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You


Date: 17th July 2024

Ref No : DNT/TECH/20240717-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES - RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details:

Please anticipate delayed responses.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

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RESUMPTION OF SERVICE – RCC PORT KLANG

We are pleased to inform you that the technical issue has been resolved. You may now submit your declaration and retrieve responses electronically.
Read more +30 August 2025

UPDATES: NOTIFICATION OF DELAYED RESPONSES – RCC PORT KLANG

Reference is made to our earlier notification regarding the suspected technical issue affecting declarations for RCC Port Klang. In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. However, this is subject to the Royal Malaysian Customs Department (RMCD)’s discretion.
Read more +30 August 2025

NOTIFICATION OF DELAYED RESPONSES – RCC PORT KLANG

Please be informed that there is a suspected technical issue affecting declarations for RCC Port Klang. This may result in delays in responses. Date: Saturday, 30th August 2025 Time/Duration: Until further notice Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment
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