NOTIFICATION OF DELAYED RESPONSES – RCC PUTRAJAYA – Dagang Net Technologies Sdn Bhd

NOTIFICATION OF DELAYED RESPONSES - RCC PUTRAJAYA

Due to suspected technical problem, all affected customers please be informed of the following: All affected customers nationwide, please revert to Standard Operating Precedure (SOP) for urgent K3/K8 declarations & Permit from 1st March 2023 (11.30 hours until further notice).

All affected Sabah, Sarawak & Labuan F.T customers, please revert to Standard Operating Procedure (SOP) for urgent K1/K2/K3/K8/K9/Manifest & Permit from 1st March 2023 (11.30 hours until further notice).

NOTIFICATION OF SCHEDULED ePCO SYSTEM ENHANCEMENT AND TEMPORARY SERVICE SUSPENSION

Please be informed that the ePCO system will be temporarily unavailable due to scheduled maintenance and enhancement from 31 October 2025 (Friday) to 2 November 2025 (Sunday).

NOTIFICATIONS FROM THE ROYAL MALAYSIAN CUSTOMS DEPARTMENT – BUDGET 2026

Please be informed that the Malaysia Budget 2026 will be tabled in Parliament on 10 October 2025, from 4:00 PM to 6:00 PM. To facilitate this process, please note that all duty and tax payments and release of goods at any legal place or private jetties will be temporarily suspended from 4:00 PM to 6:00 PM on 10 October 2025, except for perishable goods and personal carry-on items.

AD HOC SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Reference made to the above subject. Please be informed that there will be a maintenance activity for the New ePermit system. The details of the deployment are as follows: Date: 7th October 2025 (Tuesday) Time: 1730 hours – 1900 hours (5.30 pm – 7.00 pm) Duration: 1 hour 30 minutes Affected link: https://newepermit.dagangnet.com.my. This link will not be accessible during the downtime.