Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below: Date: 4th April 2026 (Saturday) – 5th April 2026 (Sunday) Time: 10.00 PM (Saturday) – 02.00 AM (Sunday) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment

Please be informed that Malaysia is currently experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway since 1 April 2026, caused by issues affecting the production environment. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) with ASEAN Member States are temporarily unavailable.

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 3:00 PM to 9:00 PM on Saturday, 11 April 2026, due to a scheduled maintenance activity.