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Ref No : DNT/TECH/20210728-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION – SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Should you experience a “no response” issue for transactions dated 27 July 2021, please email the following details to careline@dagangnet.com

EDI/MAILBOX :
SNRF :
JOB NO :
BL (for manifest) :

or alternatively, you can chat with us via Dagang Net’s Customer Portal (Live Chat) - https://www.mydagangnet.com/.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

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Read more +27 August 2025

ANNOUNCEMENT: POSTPONEMENT OF IMPLEMENTATION OF PDK MY-UAE CEPA 2025 – FRONT END SYSTEM REQUIREMENTS

Further to our earlier announcement (Ref No: DNT/NSW/RMCD/20250728-001) dated 28 July 2025. Please be informed that the implementation of the Customs Duties Order (PDK MY-UAE CEPA 2025), initially scheduled for 1 September 2025, has been rescheduled to 1 October 2025.
Read more +23 August 2025

NOTIFICATION OF SERVICE RESUMPTION: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to our earlier notification on the scheduled system downtime. We are pleased to inform you that the deployment activity for the Malaysia Maritime Single Window (MMSW) has been successfully completed, and the system is now fully operational.
Read more +20 August 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW. Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release. Date: Friday, 22 August 2025 until Saturday, 23 August 2025 Time: 11:30 pm (Friday) - 02:30 am (Saturday) Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
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