×

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT - GET MORE WITH DAGANG NET'S CARELINE NEW UPGRADE

We are pleased to announce an upgrade to Dagang Net’s Careline interactive voice response (“IVR”) system aimed to better serve you - our valued customers.

Accessible at 1300133133, you will now have access to a range of value-added services including to:
• Check account status (active / suspended)
• Request for statement of account to be emailed
• Enquire CIMB account number for payment purposes
• Check status of registration
• Access broadcast of key announcements

All customers are advised to have their account number, EDI mailbox, registration and existing report number available when contacting Careline to enjoy a smooth transaction.

The IVR upgrade is part of ongoing initiatives to improve our services to you, along with our one stop portal for customers, myDAGANGNET (accessible at mydagangnet.com) and mobile app.

Do also check out our additional channel – ONLINE CHAT – on myDAGANGNET effective 16th March 2019.

For further details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

 

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +12 August 2025

NOTIFICATION: CANCELLATION OF AUTO-APPROVAL FOR CERTIFICATE OF ORIGIN (CO) APPLICATIONS

Please be informed that effective 11 August 2025, the auto-approval process for Certificate of Origin (CO) applications will be discontinued to enhance the accuracy and completeness of the information submitted, ensure compliance with ROO requirements, and reduce the likelihood of queries or rejections by importing authorities.
Read more +11 August 2025

NOTIFICATION: SERVICE RESUMED – MYDAGANGNET PORTAL

We are pleased to inform you that access to the myDagangnet portal (https://www.mydagangnet.com/) has been fully restored. The earlier accessibility issues have been successfully resolved. We appreciate your patience and understanding.
Read more +11 August 2025

NOTIFICATION: INTERMITTENT ACCESSIBILITY ISSUE – MYDAGANGNET PORTAL

Please be informed that the myDagangnet portal (https://www.mydagangnet.com/) is currently experiencing intermittent accessibility issues. Our technical team is investigating and working to resolve the matter as quickly as possible.
TOP