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Ref No: NSW/ASW/20200526-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: DOWNTIME FOR SINGAPORE’S ASW GATEWAY

Reference made to the above subject, where this is to inform that there will be a downtime for Singapore’s ASW Gateway due to installation work in the production environment from 10am – 10pm on 27 May 2020. During this period, Singapore will not be able to send and receive eFormDs and related responses.

Updates will be given upon the service has resume as usual.

Thank you.

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Read more +13 January 2021

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference made to the above subject, where this is to inform that currently Vietnam Customs is facing technical issues whereby the system is unable to generate response messages [AS2/AS3/(RES REC/RES NOT)] to some ASEAN Member States (AMS) including Malaysia.
Read more +12 January 2021

MEDIA STATEMENT

Following the recent announcement on the Movement Control Order (“MCO”) in several states including Selangor from 13 January 2021 to 26 January 2021, we would like to assure customers that services offered by Dagang NeXchange Berhad (“DNeX”) in particular the National Single Window (“NSW”) for Trade Facilitation will operate as usual throughout the MCO.
Read more +08 January 2021

RESUMPTION OF SERVICE: : SMK SERVICE DISRUPTION

Please be informed that Royal Malaysia Customs Department (RMCD) technical problem has been resolved.
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