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Ref No: DNT/ASW/TECH/20201016-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION : ANNOUNCEMENT ON MALAYSIA’S ASEAN SINGLE WINDOW (ASW) GATEWAY BEING DOWN

Please be informed that Malaysia’s ASW gateway is currently experiencing some issues, and currently in the process to be resolved by the Gateway Operator.

During this period, Malaysia will not be able to send and receive ATIGA e-Form Ds and related responses. Once the issue has been resolved, normal operation of the gateway will resume. Further updates will be given accordingly.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

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lease be informed that effective 21 October 2020, exporters applying for a Back-to-Back Preferential Certificate of Origin (PCO) application case shall key in the following information in a dedicated column/box in the ePCO application system
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RESUMPTION OF SERVICE: ON DAGANG NET SERVICE DISRUPTION

Due to suspected Dagang Net Technologies Sdn Bhd telco problem, all users please revert to manual submission for all Customs Declarations, Manifest, Permit & ePayment from Monday, 19 October 2020 (13:00hrs to further notice).
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