What Is DutyNet?

DutyNet is the first Internet-based Customs duty payment system jointly developed by Dagang Net Technologies Sdn Bhd (Dagang Net) and CIMB Bank Berhad (CIMB Bank) to facilitate the preparation and submission of Customs duty payment via the Internet. It is an e-payment system to facilitate payment beyond banking hours ("extended banking hours"). DutyNet is supported by the Royal Malaysian Customs (RMC).

How Does DutyNet Benefit The Community?

• Transactions can be made 24 hours a day, seven days a week, breaking the norm in operating beyond banking hours.

• Transactions can be made from the desktop or laptop, home or office computer - anytime & anywhere with an internet connection - at your leisure and convenience.

• The convenience and ease of managing your finances wherever and whenever you want. Secure, easy, fast and efficient.

• Transactions are processed online and real-time. This means that you get to clear your goods faster i.e. the same day.

What Are The Prerequisites To Subscribe To DutyNet?

• Register with Dagang Net's eDeclare system by contacting Careline at 1300-133-133

• Register with CIMB Bank's internet banking portal, CIMB Biz-Channel. Application forms can be printed out from www.cimbbizchannel.com. Subscribers must be account holders of CIMB Bank.

What Are The Operating Hours Of DutyNet?

Customs duty payment via DutyNet can be made 24 hours, 7 days a week.

How Secure Are DutyNet And CIMB Biz-Channel?

Dagang Net and CIMB Bank have taken great care to ensure that all transactions are secured. CIMB Bank has invested in leading edge digital certification and encryption technology with a leading provider of Public Key Infrastructure system. The system involves unique security features using a Universal Serial Bus security device, which can be conveniently carried around.

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